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FAQ
FAQ
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When will my order be shipped?Your order will usually be shipped 5-7 days after purchase. Sometimes this can take longer (7-12 days), because 3D printing is a long process and errors can result in delays.
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What if I don't get my order?If you don't receive your order, please send an email to the address provided. We will confirm the status of your shipment, and issue a refund if the item is lost.
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When will I get my refund?After we confirm your refund in accordance with our Refund Policy, please wait 2-3 days to receive the funds.
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What colors can I get?You can order an item in any color you see available with the product. If you have any specific requests that are not currently in stock, request it with a quote and the specific color/filament will purchased and produced.
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What payment systems can I use?You can use all major credit cards: Visa, Mastercard, Discover, Facebook pay, Apple pay.
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Are these prints recommended for children?We do not suggest these prints for children as they may break apart and become a choking hazard if they are not handled in the correct manner. Some prints may also have rough or sharp edges depending on the design.
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Can the prints be left outside or be placed in a car?We do not suggest leaving them outside unless otherwise directed depending on the filament that was used. Refer to the Materials section for more information on what filaments we use.
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